Charter of Residents’ Rights and Responsibilities


Each resident of Castlerea has the right:

  • to quality care which is appropriate to their individual needs;
  • to be treated with dignity and respect, and to live without exploitation, abuse or neglect;
  • to live in a safe, secure and homelike environment;
  • to continue their cultural and religious practices and to retain the language of their choice, without discrimination;
  • to maintain their personal independence, and to continue making decisions about, the personal aspects of their daily life, financial affairs and possessions;
  • to be involved in the activities, associations and friendships of their choice, both within and outside Castlerea;
  • to be consulted on, and to choose to have input into, decisions about the living arrangements at Castlerea;
  • to have access to information about their rights, care, accommodation, and any other information which relates to them personally;
  • to complain and to take action to resolve disputes;

Each resident of Castlerea has the responsibility:

  • to respect the rights and needs of other people within the residential care service
  • to respect the rights of staff and the proprietor to work in an environment which is free from harassment;
  • to behave politely to the other residents, staff and visitors at Castlerea
  • to keep themselves clean and tidy with any necessary assistance from staff
  • to care for his or her own health and well-being, as far as he or she is capable;
  • to inform his or her medical practitioner, as far as he or she is able, about his or her relevant medical history and his or her current state of health.
  • To keep their bedroom clean and tidy with help from staff as appropriate